Ok95 Privacy Policy — Your data is completely secure

1 Introduction & scope

Ok95 (ok95.best) provides online gaming and Sports Betting services in Bangladesh and other licensed jurisdictions. We believe your privacy is a fundamental right, and ok95's Privacy Policy has been built with that right in mind.

This privacy policy applies to the ok95 website, mobile app, and all digital services. By using ok95, you agree to this policy. If our privacy policy changes, registered users will be notified by email and a notice will be posted on the platform.

This policy complies with the international GDPR (General Data Protection Regulation) and Bangladesh's Digital Security Act. ok95 acts as the Data Controller responsible for your information.

2 What Data We Collect

Ok95 collects two types of data — information you provide directly, and information collected automatically through your use of the platform.

Information provided directly by you

• Identity information: Name, date of birth, gender, nationality.
• Contact Information: Email address, mobile number, current address.
• Identity Verification Documents: Copy of NID, passport, or driving license.
• Financial information: Payment methods (Mobile Pay/Nagad/Rocket) and transaction history.
• Account Information: Username, password (encrypted).

Automatically collected information

• IP address and device type.
• Browser and operating system information.
• A log of which pages you visited on ok95 and when.
• Gaming history — which games you played and how long you played them.
• Data collected from cookies and web beacons.

3 Data Collection Methods

Ok95 collects your information through various methods. At every step, we take the utmost care to ensure your privacy is never compromised.

• Registration form: Information you provide directly when creating your account.
• KYC verification: Upload a government-issued document to verify your identity.
• Payment Gateway: Payment information collected during deposits and withdrawals.
• Cookies & Tracking: To improve your website browsing experience.
• Support contact: When you contact us via live chat or email.
• Third-Party Verifiers: Approved services for identity and age verification.

4 Purpose of Data Use

Ok95 uses your data for specific, clearly defined purposes only. In accordance with ok95's Privacy Policy, your data is never used beyond those stated purposes.

• Account management: Registration, login, and account-related activities.
• Identity & Age Verification: To meet legal obligations and protect minors.
• Payment Processing: Ensuring secure deposits and withdrawals.
• Fraud Prevention: Detecting and stopping suspicious activity.
• Customer Support: Customer support and issue resolution.
• Personalized Experience: Game and offer recommendations tailored to your preferences.
• Responsible Gaming: Detecting unusual gaming patterns to provide timely support.
• Legal Obligations: To fulfill regulatory requirements.

5 Data Sharing Policy

A core principle of ok95's Privacy Policy is that we never sell your data. However, limited information may need to be shared in specific circumstances.

When Your Data Is Shared

• Payment processors: Solely to process transactions through payment gateways such as Mobile Pay, Nagad, and Rocket.
• Identity Verifier: With approved third parties for KYC processing.
• Law Enforcement Agencies: Under a court order or government directive.
• Licensing authority: To meet gaming license requirements.

When Your Data Is Not Shared

• To advertisers or marketing companies.
• To other gaming platforms.
• To data brokers or information resellers.
• To any third party without your explicit consent.

6 Cookies & Tracking Technology

Cookies and similar technologies are used on the ok95 website and app to enhance your experience.

Cookies Used by ok95

• Essential Cookies: Used to maintain login sessions and ensure security. These cannot be disabled.
• Functional Cookies: To remember your preferred language and settings.
• Analytics Cookies: To analyze website usage and improve your experience.
• Marketing Cookies: Related to ok95 promotions, which you can opt out of at any time.

In line with ok95's Privacy Policy, you can disable non-essential cookies at any time through your browser settings. However, doing so may limit certain features on ok95.

7 Data Retention Period

Ok95 does not retain your data longer than necessary. Retention periods are determined based on the type of information.

After the specified retention period, ok95 automatically deletes or securely anonymizes your data.

8 Your Rights

Under ok95's Privacy Policy, you have several important rights over your own personal data.

• Right to Access Your Data: You can request to know what information ok95 holds about you.
• Right to Rectification: You can request corrections to any inaccurate or incomplete information.
• Right to erasure: You can request deletion of your data under certain conditions.
• Right to restrict processing: You can request that the use of your data be restricted in certain circumstances.
• Right to Data Portability: You may request a copy of your data in a portable format.
• Right to Object: You can object to the use of your data for marketing or profiling purposes.

To exercise these rights support@ok95.best. ok95 typically responds within 30 days.

9 Data security measures

Ok95 uses industry-leading technology and practices to keep your data secure.

• SSL/TLS Encryption: All data transmissions are secured with 256-bit SSL.
• Password Hashing: Your password is stored as a bcrypt hash — it cannot be read by anyone in plain text.
• Two-Factor Authentication (2FA): Add an extra layer of security to your account.
• Firewall & DDoS protection: Unauthorized access at the server level is actively prevented.
• Regular Security Audits: ok95's systems are regularly audited by third-party security experts.
• Limited Access Policy: Only authorized personnel can access data on a need-to-know basis.
• Data Backup: Your data is regularly backed up to secure servers.

10 Contact & complaints

If you have any questions, concerns, or complaints about ok95's privacy policy, please get in touch. We're always here to help.

• Email: support@ok95.best
• Support: 24/7 Bangla live chat support
• Response time: Usually within 24–48 hours

To raise a concern about ok95's Privacy Policy, please contact our support team first. If the issue is not resolved to your satisfaction, you may escalate it to the relevant regulatory authority.